Behavioral Health Plan Information
Your behavioral health plan can provide support for mental illness, addiction, and other conditions such as anxiety and depression. There are a variety of options for you to access behavioral health counseling whether in-person, on the telephone or by video.
In addition, there are programs that provide support for specific conditions like Substance Use Disorder and Autism Spectrum Disorder.
For more information on behavioral health coverage, please refer to page 9 of the 2022 Medical Summary of Benefits.
Need to find mental health support now? Click here for access to COVID-19 resources, anxiety and depression screenings and more.
Or, click on each section below to learn more about all of the behavioral health programs available to you.
Explore More Behavioral Health Options
Teladoc Therapists, Psychologists, and Psychiatrists
Members have access to Teladoc, a telemedicine service that provides 24/7 access to a national network of licensed doctors, therapists, and dermatologists through phone or online video consultation. Members can reach a doctor from anywhere - home, work, or even while traveling! Teladoc doctors can diagnose non-emergency medical problems and even call in a prescription to your pharmacy of choice!
Teladoc is available 24/7* at 1-855-TELADOC (835-2362), (TTY: 1-855-636-1578). For each consultation, you will pay a flat copay.
A Teladoc doctor is readily available for:
- General Medical — Treatment for flu, allergies, bronchitis, and more
- Dermatology — Treatment for psoriasis, eczema, acne, and more
- Behavioral Health** — Support for stress, anxiety, depression, and more
- Therapist, Psychologist
- Teladoc overview [PDF]
- Visit the Teladoc website if you are ready to get started.
*Teladoc is subject to state regulations and may not be available in all states.
**Appointments available by video only to members and eligible dependents 18 and older.
Televideo Behavioral Health Counseling Services
You can meet with a counselor anywhere at your convenience. It’s simple. Just use your webcam with any computer or smart device that’s connected to the internet.
A behavioral health televideo session will cost the same as a face-to-face office visit.
Learn more about this counseling service.
Emotional Support for Health Conditions
It’s normal to feel sad or stressed after an illness or health issue. AbleTo can help make your recovery as smooth as possible.
How you feel affects how you heal. With AbleTo, you’ll get practical support from a behavioral therapist and coach to help you feel like yourself again. You’ll be able to speak with a qualified professional twice a week for eight weeks by phone or video from the privacy of your own home.
Best of all, AbleTo is proven, in multiple studies, to help people feel better and get better.
You can call AbleTo at 1-844-330-3648, Monday–Friday from 9 AM–8 PM ET.
Find A Behavioral Health Provider
Search the network for professionals who specialize in mental illness, addiction, and other conditions such as anxiety, depression, stress, etc.
Going in-network makes better sense!
We know you value your options; that’s why we give you choices. But, when you use network providers, you’ll have the added advantage of affordable, patient-centered quality health care. And, your out-of-pocket share of the costs is lower when you use network providers.
Find out if your provider is in the network
Before you enroll, visit the provider search tool and follow the prompts to enter your search criteria.
The provider search tool lists all the professionals and facilities that participate in your new plan’s network. The provider search tool is also more than just a list of providers. With a simple click, you can also get driving directions and find information about providers such as:
- Office locations
- Medical school attended
- Board certification
- Languages spoken
The provider search tool is updated 6 days a week (excluding Sundays) so you have always have the latest information on participating doctors and facilities.
Provider not in the network? See if you qualify by clicking on the Transition of Care tab at the bottom of the Medical page.